video1.0<iframe src="https://www.loom.com/embed/36bd3587040247ef9e7c1bd7788d13b0" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/36bd3587040247ef9e7c1bd7788d13b0-b79b326924aaff73.gif97.333333In this video, I walk you through our guest balances report, highlighting how to review owner statements and balances for a specific date, such as November 30th, 2024. I emphasize the importance of checking the departed section, where we ideally want to see zero balances, and discuss the need for adjustments if there are outstanding amounts, particularly for canceled reservations. I also cover in-house reservations and advanced deposits, which should also be close to zero. Please remember to export the data to a CSV file for further analysis and filter by channel as needed. I hope this helps you effectively manage our guest balances!