video1.0<iframe src="https://www.loom.com/embed/36e9a0aa0c1a4f1f87481b6e9c8084fe" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/36e9a0aa0c1a4f1f87481b6e9c8084fe-1fe59b93c0f402bd.gif267.286In this video, I demonstrate how to archive and replace a survey for a shopper in a specific scenario. We encounter a situation where the shopper may not return due to unforeseen circumstances, and I guide you through the process of handling the survey without sending it to the client. Pay attention to the steps involved in archiving, replacing, and ensuring the correct settings to avoid any billing errors. Your task is to follow the instructions carefully to successfully complete the survey process.