video1.0<iframe src="https://www.loom.com/embed/36fac11319e346bb8fdd36f1ac60f197" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/36fac11319e346bb8fdd36f1ac60f197-44403e0fcc2dd454.gif261.9465In this video, I present an IT support agent developed on the Lengar Framework, showcasing its functionality through the Lengar Eichar. I demonstrate how the agent utilizes indexed memory from Confluence to generate responses to support tickets, including a specific case where a user named Amelia couldn't connect to Slack. The agent can provide self-service solutions or escalate issues to IT as needed. I encourage you to explore the agent's capabilities and consider how it can enhance our support processes. Please take a look at the generated responses and think about how we can leverage this technology moving forward.