<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/36ff7604835f4435908f4c6d7288311c&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/36ff7604835f4435908f4c6d7288311c-00001.gif</thumbnail_url><duration>302</duration><title>Submitting a Phone Tree Form</title><description>Hi there! In this video, I&apos;ll guide you through completing the phone tree request form for your Spruce phone tree. I&apos;ll explain important details such as submitting the form twice if you&apos;re doing multiple phone trees, creating a single layer phone tree, and providing your organization name, email address, and Spruce number. I&apos;ll also show you how to indicate the phone tree&apos;s activity hours, the number of options you need, and the name of your main greeting. Additionally, I&apos;ll demonstrate how to set up different options such as ringing through to an admin team, playing a recording of information, and creating an urgent escalation. By the end of this video, you&apos;ll be able to complete the phone tree request form with ease. No action is requested from you, but feel free to contact us at support@sprucehealth.com if you have any questions or need further assistance.

Read more about phone trees here: https://help.sprucehealth.com/article/446-phone-trees</description></oembed>