video1.0<iframe src="https://www.loom.com/embed/3781ab044da342daa49e48219556019a" frameborder="0" width="1664" height="1248" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12481664Loomhttps://www.loom.com12481664https://cdn.loom.com/sessions/thumbnails/3781ab044da342daa49e48219556019a-910b2937a08c6aa5.gif268.0306In this video, I provide a quick overview of the Double Round Robin setup in our demo environment. I explain the two routing paths available: ownership-based routing, which requires separate rules for each group, and standard routing without ownership. I emphasize the importance of the order of assignments and how to update ownership based on the assignees. Additionally, I highlight the differences in the setup for Hannah and the scheduling links. Please review the configurations and let me know if you have any questions or need further clarification.