video1.0<iframe src="https://www.loom.com/embed/3813b78174234dd999037dc1e1617688" frameborder="0" width="1670" height="1252" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12521670Loomhttps://www.loom.com12521670https://cdn.loom.com/sessions/thumbnails/3813b78174234dd999037dc1e1617688-44334a92434cad4a.gif300.093In this video, I share an example of a recent holiday I organised for Mechthild, a senior guest who returned for a second visit. I used Trello to plan her itinerary, ensuring we could adapt to any changes, like bad weather. The holiday included cultural experiences like dancing at a Ceilidh and visiting the Enchanted Forest, Pitlochry, which was a highlight. I also emphasise the importance of social interactions during the trip, as Mechthild connected well with her homestay host and other guests.