<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/38ac6ea4106349e7b61edb5c8cd10666&quot; frameborder=&quot;0&quot; width=&quot;1818&quot; height=&quot;1363&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1363</height><width>1818</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1363</thumbnail_height><thumbnail_width>1818</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/38ac6ea4106349e7b61edb5c8cd10666-5427dd6f167b4919.gif</thumbnail_url><duration>575.2107</duration><title>Creating Effective Message Templates for Email, SMS, and WhatsApp</title><description>In this video, I walk you through the process of creating message templates for different channels, specifically focusing on SMS, WhatsApp, and email. I demonstrate how to personalize messages using tokens, and I show you how to send a WhatsApp template for approval, which typically takes one to two days. Additionally, I cover the email composer, highlighting its drag-and-drop functionality and the importance of customizing templates. I encourage you to test your messages by sending them to yourself to ensure they look good in a live environment. Please make sure to review and approve your templates as needed.</description></oembed>