<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/38beabb254bf4d389a1a99d7409aa3d4&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/38beabb254bf4d389a1a99d7409aa3d4-00001.gif</thumbnail_url><duration>183.842</duration><title>How to Use the BI Support Help Desk</title><description>In this video, I will guide you through the process of using the BI Support Help Desk. I will show you how to sign in, access the forms, and provide detailed instructions on how to fill them out. It is important to follow the rules and be specific when writing the details of your request. I will also demonstrate how to add attachments and reply to comments. Watch this video to learn how to effectively use the BI Support Help Desk.</description></oembed>