video1.0<iframe src="https://www.loom.com/embed/3934083ef9ad4b55ac0673136ce51634" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/3934083ef9ad4b55ac0673136ce51634-159b1e74c9651980.gif165.605In this video, I walk you through how to create an SMS snippet on the Velocity 360 platform, which serves as a handy template for sending one-off messages like appointment reminders. I demonstrate how to customize the message by pulling in contact details, such as the recipient's first name and a reschedule link. I also touch on the use of trigger links for sending specific calendar links. The goal is to streamline our communication process, and I encourage you to try creating your own snippets. Let me know if you have any questions or need assistance!