video1.0<iframe src="https://www.loom.com/embed/398be3da79c8416d87afb28d57a8c488" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/398be3da79c8416d87afb28d57a8c488-74ed18bdd32502e7.gif162.24In this video, I walk you through the process of managing the Sales Team Hierarchy within the TrueVoice platform. It's crucial to set this up correctly, as it impacts performance alerts and dashboard views. I also highlight the importance of ensuring that users are marked as Sales Managers to appear in the hierarchy. Please refer to the Users and Groups tutorial if you need help with user roles. Your attention to this setup will enhance how your team navigates the platform.