video1.0<iframe src="https://www.loom.com/embed/39ac98a3b82440e5b6702951cedd1ce3" frameborder="0" width="3072" height="2304" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>23043072Loomhttps://www.loom.com23043072https://cdn.loom.com/sessions/thumbnails/39ac98a3b82440e5b6702951cedd1ce3-00001.gif155.39999999999998 In this video, I will guide you through the two simple steps you need to take when you have a record in Salesforce that needs to be cancelled. First, we will edit the cancellation reason type in the borrower record. Then, we will set a task for the adverse action desk to cancel the file in Salesforce and the LOS. By following these steps, you can ensure that the cancellation process is handled smoothly and efficiently. No action is required from you, as the task will be assigned to the adverse action desk.