video1.0<iframe src="https://www.loom.com/embed/39c65e13a2c44128a3da8a932ec75b0a" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/39c65e13a2c44128a3da8a932ec75b0a-f1ab63a6df016c2f.gif373.763This Loom shows how to set up WhatsApp automated replies using the Workflow tab and approved WhatsApp message templates. It first creates a workflow triggered by Customer Reply via WhatsApp, then adds an action to send a utility message template (with phone set to the default phone number) and notes that utility templates cost about 0.0-something cents versus marketing at 8 cents. It then explains that WhatsApp Business API requires Meta approved templates to ensure compliant use across all official software. Finally, it demonstrates creating a template from Settings, WhatsApp, using a Blank Template, with a sample “JustDreams” request for details like name, email, phone number, number of children, preferred date and time, and optional call to action.