video1.0<iframe src="https://www.loom.com/embed/39f1e9cb4e724e48a10a413a33fad30e" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/39f1e9cb4e724e48a10a413a33fad30e-c5d333ebe9ab767e.gif75.805This Loom explains a client re-engagement agent that works behind the scenes to reach out to past service customers and generate recurring sales. It pings a customer’s last service date and, if enough days have passed based on the brand’s chosen threshold, sends a follow-up email asking what projects they have next and offering help. The email is presented as a customizable model aimed at building loyalty and solving customer needs. In the CRM, it also marks that the customer was re-engaged that day so future runs avoid contacting them again.