video1.0<iframe src="https://www.loom.com/embed/3a4f29ea5e1b4502a3a5690690d31ae5" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/3a4f29ea5e1b4502a3a5690690d31ae5-0b43e4408eb90ee4.gif236.566In this video, I walk you through the process of requesting medication refills using August Health's electronic system. I cover two main methods: one through the Medications tab in the right residence chart and another via the MedPass in EMR. It's important to note that if a refill request encounters an error, you'll need to contact the pharmacy directly. Additionally, you can view a complete history of all refill requests and errors by clicking 'Show All' in the refill popup. Please make sure to follow these steps carefully to ensure a smooth refill process.