<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/3aee5dfb1b634097b2bc0683edd12e9b&quot; frameborder=&quot;0&quot; width=&quot;1394&quot; height=&quot;1045&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1045</height><width>1394</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1045</thumbnail_height><thumbnail_width>1394</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/3aee5dfb1b634097b2bc0683edd12e9b-00001.gif</thumbnail_url><duration>194.33720023999996</duration><title>How to Use the Support Beacon in 10xERP</title><description>Hey there users! In this video, I&apos;ll give you an overview of how to use the support beacon in 10xERP to receive support. I&apos;ll show you how to access the support interface, find our knowledge base, and get help without leaving the application. I&apos;ll also explain how to send emails, chat with us, and use the answers feature for self-paced training. As you watch this video, please try to find the answers to your questions first, as we&apos;re continuously building out our knowledge base.</description></oembed>