video1.0<iframe src="https://www.loom.com/embed/3b1dfae311cc42c1a82a6620de3913cc" frameborder="0" width="1908" height="1431" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14311908Loomhttps://www.loom.com14311908https://cdn.loom.com/sessions/thumbnails/3b1dfae311cc42c1a82a6620de3913cc-3a2f6634eb170a7c.gif649.085This Loom explains how to use the live chat module in Sanso.cloud to message users in a group. Only the console user can initiate chat, selecting one device, multiple devices, or select all, while users cannot chat to each other. Messages are sent when the console user clicks Run, and the options box logs message history for each device with date and time, as replies are added. The console user can also end and close the chat via a second action, after which an end message is shown to the user, and a dedicated shortcuts guide is referenced for additional support.