video1.0<iframe src="https://www.loom.com/embed/3b2504fe20d84ee6a301612fe5f288d0" frameborder="0" width="1770" height="1327" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13271770Loomhttps://www.loom.com13271770https://cdn.loom.com/sessions/thumbnails/3b2504fe20d84ee6a301612fe5f288d0-d7cb925f180db770.gif105.1927In this video, I walk you through how we handle a simple ticket request about updating an iPhone. Instead of manually writing out every step, we utilize an automation that interacts with ChatGPT to generate a response quickly. By copying the ticket context and prompting ChatGPT, we receive a well-structured reply that saves us time. I demonstrate how this process works and show you the internal note where the response appears for review. Please take note of this method as it can streamline our workflow significantly.