video1.0<iframe src="https://www.loom.com/embed/3bd65e086cff4ae491ef5e54065bdac5" frameborder="0" width="2078" height="1558" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>15582078Loomhttps://www.loom.com15582078https://cdn.loom.com/sessions/thumbnails/3bd65e086cff4ae491ef5e54065bdac5-997ec72073528b68.gif23.667Escalation Room - Ability to subscribe to, and view all users following an escalation ticket