video1.0<iframe src="https://www.loom.com/embed/3c8140c4a0854de0a93fb759429f9ab3" frameborder="0" width="1164" height="873" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8731164Loomhttps://www.loom.com8731164https://cdn.loom.com/sessions/thumbnails/3c8140c4a0854de0a93fb759429f9ab3-efb8e725a6345fe4.gif102.16This Loom explains how to send funds to a friend using a mobile payment app. The banker asks whether the transfer should be done via bank transfer, a mobile payment app, or another method, and then guides the user through opening the app, selecting send money, entering the friend’s details, and confirming the amount. The Loom also notes the banker can help with questions about limits or fees. It briefly covers additional help options such as checking balances, reviewing transactions, setting up bill payments, updating personal information, reporting lost cards, and providing loan or credit card information.