<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/3d9bec9dd52c466c9df7bebc02147e7d&quot; frameborder=&quot;0&quot; width=&quot;1494&quot; height=&quot;1120&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1120</height><width>1494</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1120</thumbnail_height><thumbnail_width>1494</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/3d9bec9dd52c466c9df7bebc02147e7d-e2f99e069350192c.gif</thumbnail_url><duration>252.428</duration><title>Sunbound Operator Portal Overview, Private Pay</title><description>This Loom provides an overview of the Sunbound operator portal, focusing on the private pay workflow cycles and aligned tasks. It explains that cycles move through preview, collect, and review, where preview covers statements through auto pay, collect tracks funds collection, and review shows what remains open and why. The portal organizes tasks by categories like failed payments, move-ins and move-outs, account setup, disputes, and needs outreach. It also covers managing resident accounts, creating new accounts with email, phone number, and banking information, and using Payments, Transactions, and Reports including exporting cycle reports.</description></oembed>