<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/3eefdf912d89490abb792586685e4fd8&quot; frameborder=&quot;0&quot; width=&quot;2660&quot; height=&quot;1995&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1995</height><width>2660</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1995</thumbnail_height><thumbnail_width>2660</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/3eefdf912d89490abb792586685e4fd8-cf80e4539becd016.gif</thumbnail_url><duration>199.592</duration><title>Case Plan - Issue-level plans</title><description>This Loom explains how to create and manage issue level case plans for appeals within a client file. It describes selecting new issues from a client level plan, applying the appropriate issue template (for example, a July 19 notification letter service connection denial), and linking source documents, timestamps, and condition entries. The video also shows identifying available issues from a conditions view badge, such as appealing a 50 percent rating decision for migraine and tension headaches, then creating a new issue level plan. If no existing option fits, it demonstrates creating a custom issue with a custom template like for a TDIU claim type. It concludes by noting these issue level plans are highly customizable with fields, statuses, goals, notes, tasks, and checklists.</description></oembed>