video1.0<iframe src="https://www.loom.com/embed/3ff50ab4409d484faa964845f84be90c" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/3ff50ab4409d484faa964845f84be90c-facd93f924ac9427.gif214.405Hey Jeffrey, I wanted to quickly demo the prototype I am sending your way. It reads a call transcript after a call is created, drafts editable case notes, selects a disposition code with an accuracy percentage, and does routing like creating an engineering ticket when something broke. For the most complex scenario, a client could not access transactions, the mobile app crashed, it suggested creating an engineering ticket, and it also reviewed seven similar cases from this week. It lets the agent review or adjust and submit, then shows a success confirmation. Please click through the link to see the other six scenarios too.