video1.0<iframe src="https://www.loom.com/embed/40d7198b69b54e39ba8c5c7163701be0" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/40d7198b69b54e39ba8c5c7163701be0-845968c6fbb6b825.gif108.225In this video, I walk you through how to identify clients who have previously sailed with Royal Caribbean, particularly for a new promotion on residency sailings. I demonstrate how to filter my client list using tags and add a column to view their state of residence, which is crucial for targeting my mailing. I found three clients who are great candidates for this promotion. The action requested from you is to follow this process to ensure we effectively reach out to our clients about these exciting deals.