<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/41b7c1e905394618be72917dcfc76bcb&quot; frameborder=&quot;0&quot; width=&quot;1114&quot; height=&quot;835&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>835</height><width>1114</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>835</thumbnail_height><thumbnail_width>1114</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/41b7c1e905394618be72917dcfc76bcb-3295ec9127b8799d.gif</thumbnail_url><duration>331.8493</duration><title>Improving Shopper Communication 📱</title><description>In this video, I walk you through the process of reaching out to new shoppers who haven&apos;t responded to our text messages. Sometimes they may provide incorrect phone numbers or our texts might end up in spam. I demonstrate how to send a follow-up email to ensure we can update their contact information and potentially onboard them as new shoppers. Please make sure to check for any unresponsive shoppers and follow this process to reach out to them.</description></oembed>