<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/41fd3c3c608a4cf2bdcbc2e589f69745&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/41fd3c3c608a4cf2bdcbc2e589f69745-942bac1f3f236885.gif</thumbnail_url><duration>232.713</duration><title>Automating Appointment Follow-Ups</title><description>In this video, I demonstrate how to set up an automated system for sending emails or SMS messages when a patient misses or cancels their appointment. This process is integrated with PracticeHub and ensures consistent follow-up, improving communication without manual effort. I walk through the workflow setup, including customizable message templates for both missed and canceled appointments. Please take a look and consider implementing this in your practice.</description></oembed>