video1.0<iframe src="https://www.loom.com/embed/42215435b5564148a08280bddfb1c402" frameborder="0" width="1184" height="888" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8881184Loomhttps://www.loom.com8881184https://cdn.loom.com/sessions/thumbnails/42215435b5564148a08280bddfb1c402-00001.gif172.836Hi there, it's Gilaad from BuildPass. In this quick video, I'll be showing you how to add tickets to workers in your BuildPass account. Let's say you have a worker who has arrived on site and needs to use an excavator today, but they haven't submitted an excavator ticket to you before. You can add that for them in their account if they're able to provide you with the card. I'll walk you through the steps to add the ticket and explain the difference between builder-generated tickets and user-submitted tickets. I'll also show you how to edit, delete, or request changes for builder-generated tickets. If you have any questions or feedback about the ticket management process, feel free to reach out to me.