video1.0<iframe src="https://www.loom.com/embed/429bb421e10743659a53e1aa043c1aaa" frameborder="0" width="3456" height="2592" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>25923456Loomhttps://www.loom.com25923456https://cdn.loom.com/sessions/thumbnails/429bb421e10743659a53e1aa043c1aaa-00001.gif44.23333333333332Hey there! In this Loom, I wanted to give you a heads up about setting up your CTI accounts. It's important to note that you'll have two separate logins for CTI - one for soft pools and another for hard pools. Unfortunately, CTI doesn't have the functionality to allow you to log in once and choose between the two, so you'll need to have two separate logins. Keep this in mind as you set up your accounts. No action is requested from you, but I hope this information helps you navigate the process smoothly.