<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/42b4078d2a20433f90e1004ee90552ac&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/42b4078d2a20433f90e1004ee90552ac-f7ede5ddd5cdf359.gif</thumbnail_url><duration>51.819</duration><title>Editing SMS Review Requests for Customer Engagement</title><description>In this video, I walk you through how to animate and edit your SMS review requests for our customers. You&apos;ll need to log into app.rentflowsolutions.org, navigate to Reputation, then Settings, and finally SMS requests. Here, you can either create a new message or edit an existing one, but remember to keep the Reputation Review link intact to ensure your customers receive the request. For those looking to enhance their requests, I mention the option to include an image, though I advise caution due to data considerations. Please take a moment to review and update your SMS requests accordingly.</description></oembed>