video1.0<iframe src="https://www.loom.com/embed/42d74ea8782a42139828aa42e60a544d" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/42d74ea8782a42139828aa42e60a544d-1718119806113.gif893.602In this video, I guide you through the process of managing damage allowances in product sales. I explain how manufacturers team up with dealers to offer customers discounts on damaged products to keep them in their homes. It's crucial to understand each manufacturer's rules to claim credits promptly. I detail the responsibilities of key personnel in handling damage claims and provide insights on determining damage severity and offering appropriate allowances. I also discuss the process of crediting customers and receiving reimbursements from manufacturers.