video1.0<iframe src="https://www.loom.com/embed/43da37ec21ea474691a8a94249a56450" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/43da37ec21ea474691a8a94249a56450-5b64be9bc2ed9311.gif77.067This Loom explains how to cancel an event date and what that means for ticket holders and future sales. It instructs admins to go to the left menu, select Manage Sales, find the date, and select the cancel date button to optionally add a custom message before confirming. The confirmation requires typing a password, and refunds begin processing immediately, with the date marked as cancelled on the customer page. It also notes that while a date can be put back on sale later, any refunded purchase cannot be reversed; alternatively, the sold out button can take a date off sale without cancelling or refunding customers.