video1.0<iframe src="https://www.loom.com/embed/44514343c6e9499085ef3dfa709333a4" frameborder="0" width="1660" height="1245" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12451660Loomhttps://www.loom.com12451660https://cdn.loom.com/sessions/thumbnails/44514343c6e9499085ef3dfa709333a4-a107cbc71cbc28d7.gif938.524This Loom presents a UX redesign for Zitas Finance Center focused on improving end-of-day processing of failed banking transactions. The presenter explains that the previous workflow required downloading failed transactions individually through a cumbersome table flow, while end-of-day processing could take 3 to 12 hours and sometimes carried over into the next business day. The new interface adds a weekly calendar view with color-coded status, a live progress tracker with refresh and timestamps, and a prioritized table with search and filters plus one-click download of all failed chart of accounts, along with rerun options. The work involved UX research from scratch, collaboration with a product manager and two developers, and 16 to 17 stakeholder and user design iteration rounds, with analytics showing users clicked multiple dates to review prior logs.