video1.0<iframe src="https://www.loom.com/embed/44afab7d016441c492566e0c9687ed86" frameborder="0" width="1856" height="1392" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13921856Loomhttps://www.loom.com13921856https://cdn.loom.com/sessions/thumbnails/44afab7d016441c492566e0c9687ed86-7907d9737ef8730f.gif258.433In this video, I walk you through the client intake experience after receiving an invite from a care navigator in the Tava Partner app. I demonstrate how to complete the account setup, including entering personal information, confirming insurance coverage, and filling out assessments like the GAD-7 and PHQ-9. After completing the intake, I show how to accept a pending appointment and provider policy, which requires adding a credit card for any incidental fees. Please make sure to follow these steps carefully to ensure a smooth onboarding process. Your action is required to confirm your appointment and accept the provider's policy.