<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/44d298ffd205468cb6f4eb89ccc1f149&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/44d298ffd205468cb6f4eb89ccc1f149-b1c19c51a45f13d8.gif</thumbnail_url><duration>49.888</duration><title>Drill into a communication log for delivery &amp;amp; read status</title><description>This Loom explains how to review communications sent from the ResVue system for a specific work order. It covers viewing all outbound communication types under Communicate and Logs, including email, SMS, and mobile push. The author then demonstrates going into a communication, selecting View Details, and checking the recipient, when it was sent, whether it was read, and any issues such as a bounced message.</description></oembed>