video1.0<iframe src="https://www.loom.com/embed/44fe7aee9d0147a1b330524c51df0232" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/44fe7aee9d0147a1b330524c51df0232-3134a6fd33a4710b.gif73.108This Loom explains how workflow statuses in the admin portal work and how they are surfaced to residents. It describes five default statuses, including new, in progress, in review, complete, and declined, and notes that uploading a template updates the status visibility and sends resident notifications. It also emphasizes that these statuses function as milestones and can be expanded for specific workflows, such as adding steps like issued a quote, issued a work order, and pending committee review beyond the initial set.