video1.0<iframe src="https://www.loom.com/embed/45576ca0df8446c0b97c3df869ef62e3" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/45576ca0df8446c0b97c3df869ef62e3-abdb72aae1f4025b.gif534.038In this video, I walk you through the CheckoutGem platform, specifically focusing on how to manage customer orders, including one-time purchases and subscriptions. I demonstrate how to search for orders using order IDs or email addresses, and how to process cancellations and refunds directly from the order details. I also explain the steps for managing VIP memberships and recurring subscriptions, including how to pause or cancel them. Please watch this video a couple of times to familiarize yourself with the process, as it may seem complicated at first but will become easier with practice. Let me know if you have any questions!