video1.0<iframe src="https://www.loom.com/embed/4563e069f515489f89c433698f843f65" frameborder="0" width="2326" height="1744" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>17442326Loomhttps://www.loom.com17442326https://cdn.loom.com/sessions/thumbnails/4563e069f515489f89c433698f843f65-73efcdb737221165.gif120.768In this video, I walk you through how to find and download call recordings in Proline. You can access your call logs from the project activity section, where you can play calls, view transcripts, and download recordings directly to your computer. If you’re unsure about which project a call belongs to, you can search through call logs by user or AI agent calls, provided you have the necessary permissions. I encourage you to explore these features to better manage your call data. Let me know if you have any questions!