video1.0<iframe src="https://www.loom.com/embed/45672cc0c1104b84ae159eb574dad2b8" frameborder="0" width="2372" height="1779" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>17792372Loomhttps://www.loom.com17792372https://cdn.loom.com/sessions/thumbnails/45672cc0c1104b84ae159eb574dad2b8-bf3fa4d7db5218d3.gif141.919In this video, I explain why your bot might schedule appointments outside your availability window. I demonstrate how to set up the appointment calendar used by the bot and how to verify its availability. If the bot is not booking appointments as expected, check the calendar settings. Remember, the bot's booking window is agency-based, not user-based. Lastly, ensure the user's appointment is correctly recorded.