video1.0<iframe src="https://www.loom.com/embed/467a2c98e289409fb018df484d4a2375" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/467a2c98e289409fb018df484d4a2375-401da99dbb5f4b14.gif94.341This Loom explains how Bulk Charge emails are triggered and what happens when a charge succeeds or fails. The email includes details such as Dear Parent First Name Last Name, a message that the payment method on file has been charged, along with the charge reason and charge amount. To trigger it, go to a class or the members list, select the member, and use Bulk Charge, for example setting a £10 charge for a t-shirt. If the charge cannot be completed, you can set a due date so a follow-up invoice email is sent for the parent to pay.