<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/46a14d1d97484d29b57fa0c2c446fe1e&quot; frameborder=&quot;0&quot; width=&quot;1916&quot; height=&quot;1437&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1437</height><width>1916</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1437</thumbnail_height><thumbnail_width>1916</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/46a14d1d97484d29b57fa0c2c446fe1e-5825aa987430dac8.gif</thumbnail_url><duration>304.805</duration><title>Understanding Client Insurance Statuses</title><description>In this video, I explain how to navigate our support chat function when you have questions about a client&apos;s insurance. I highlight the importance of creating an insurance verification support ticket by clicking the designated button. If you&apos;re ever unsure about the details, don&apos;t hesitate to reach out for assistance. Remember, using these resources can help us provide better service to our clients. Please make sure to utilize this support feature whenever needed.</description></oembed>