video1.0<iframe src="https://www.loom.com/embed/46b2bf4d87a34607a2e119bd8d30caa2" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/46b2bf4d87a34607a2e119bd8d30caa2-00001.gif231.85999999999996In this video tutorial, I will guide you through the process of creating your first escalation rule. I will show you how to log into your admin portal, navigate to the escalation rules section, and create a new rule. I will also explain the concept of the default rule and how to edit it. By the end of the video, you will have a clear understanding of how to create and configure escalation rules in your system.