video1.0<iframe src="https://www.loom.com/embed/4809a129739a4616aa7b0d78dd265bcf" frameborder="0" width="2560" height="1920" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>19202560Loomhttps://www.loom.com19202560https://cdn.loom.com/sessions/thumbnails/4809a129739a4616aa7b0d78dd265bcf-00001.gif122.161In this video, I explain how to receive calls on Popin and what happens when a customer initiates a call. I walk through the process of accepting or declining a call and discuss the options available during a call. I also mention the call disposition form and the importance of adding remarks about the call. No action is requested from the viewers.