video1.0<iframe src="https://www.loom.com/embed/4990f6bb6af94d6a8a8711745f77c517" frameborder="0" width="1365" height="1024" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10241365Loomhttps://www.loom.com10241365https://cdn.loom.com/sessions/thumbnails/4990f6bb6af94d6a8a8711745f77c517-3f3f02045bde3209-full.jpg69.5415This Loom explains the need for a repeatable, pointed onboarding or training guide to replace overwhelming one-on-one support. The author describes the initial 90 days information as a fire hose and says they did not know where to start despite the content being valuable. They share that the goal of the diagnostic was to lay out exactly what to do, based on what the author would do during the calls, without relying on photos. Overall, they emphasize creating a custom, reusable process so others can follow the same steps without feeling overwhelmed.