video1.0<iframe src="https://www.loom.com/embed/4b62443172d7418abfe23c6886aa1f37" frameborder="0" width="3840" height="2880" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>28803840Loomhttps://www.loom.com28803840https://cdn.loom.com/sessions/thumbnails/4b62443172d7418abfe23c6886aa1f37-c4e203cc4c54f11b.gif61.3In this video, I walk you through the steps to manually adjust an extendable license for a pet owner. First, you'll need to access the pet owner profile using the record search tool and locate the licenses section. Remember, extendable licenses are marked with a bright pink banner for easy identification. Once you update the expiration date, renewal available date, and automatic billing date, make sure to save your changes. If you have any questions or need assistance, please reach out to the DocuPets Administrator Support Team.