<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/4ccef60efec649db9865776d30d29ba3&quot; frameborder=&quot;0&quot; width=&quot;1844&quot; height=&quot;1383&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1383</height><width>1844</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1383</thumbnail_height><thumbnail_width>1844</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/4ccef60efec649db9865776d30d29ba3-b2891366efd5ca8b.gif</thumbnail_url><duration>282.718</duration><title>How to Create a Technician - Part 1</title><description>This Loom explains how to create and set up users in Fieldwork, with a focus on billing implications. It notes that office staff and unlimited users are free, and charges apply only to users assigned to a service route, so adding a technician with a route changes the subscription. It walks through creating users via Settings then Company Setup, Users and Routes, including choosing user types: standard for office staff, calendar route users for technicians and sales staff who can complete work orders in the mobile app, and API integration users for partners or custom integrations. It also covers required profile details like first and last name, phone number with country code, home address for route optimization, technician license number, a password of at least nine characters, and optional settings such as login hours and skills.</description></oembed>