video1.0<iframe src="https://www.loom.com/embed/4ce6c7f2ac904842a05c4a98bcd8e7a3" frameborder="0" width="1662" height="1246" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12461662Loomhttps://www.loom.com12461662https://cdn.loom.com/sessions/thumbnails/4ce6c7f2ac904842a05c4a98bcd8e7a3-83b3ba1d5b3e1d4e.gif115.968In this video, I discuss how to optimize customer documentation to ensure it effectively helps our customers achieve their goals. I demonstrate this using a knowledge base article about LOM models, highlighting its technical nature and the need for optimization. The agent I introduce conducts a thorough audit of the document in under a minute, providing an outcome score, an executive summary, and specific recommendations for improvement. I encourage you to share your documents with the agent to enhance their value and increase customer adoption. Let's make sure our documentation hits the right notes for our customers!