video1.0<iframe src="https://www.loom.com/embed/4f3b6511b9d44cdeb0744714e1c308f5" frameborder="0" width="1662" height="1246" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12461662Loomhttps://www.loom.com12461662https://cdn.loom.com/sessions/thumbnails/4f3b6511b9d44cdeb0744714e1c308f5-9999aa6869dbd822.gif249.216This Loom explains Lookout, a solution to reduce internet fraud by helping banks and credit unions verify potentially unauthorized payments. The presenters note Americans lost about $21 billion to internet crime last year, with $7 billion lost by people over 60, and argue that banks only ask whether the account holder authorized the payment, which often comes after scammers already time a victim. Lookout scores transactions using payment patterns and NLP from call or message context, then routes high-risk cases for review or verification. It also describes an agent call system using Twilio and 11 Labs, plus a process for flagging and sharing scam numbers with institutions and score-based referral lists.