<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/4f55596d22b54968a59dee554fe9f95a&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/4f55596d22b54968a59dee554fe9f95a-22008e5a731f8016.gif</thumbnail_url><duration>143.033</duration><title>Creating Follow-Ups and Call-Outs in Service Tracker</title><description>In this video, I walk you through the process of creating follow-ups and call-outs within our client records. I demonstrate how to navigate to the schedule, which can include various types of visits like contract schedules or job schedules. I specifically show how to create a follow-up for someone who has not completed their task, including selecting the person responsible, adjusting the date and time, and adding internal notes. After saving, the follow-up will appear in the next visit&apos;s list. Please make sure to follow these steps when managing client interactions.</description></oembed>