<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/4faa2abf7f0e4f67a98010e33135cbd7&quot; frameborder=&quot;0&quot; width=&quot;3832&quot; height=&quot;2874&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>2874</height><width>3832</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>2874</thumbnail_height><thumbnail_width>3832</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/4faa2abf7f0e4f67a98010e33135cbd7-bd3fd952aa01a924.gif</thumbnail_url><duration>197.876</duration><title>How to view transaction details and diagnose failed payments</title><description>In this video, I walk you through how to view transaction details for invoices, specifically focusing on failed payment information. I explain the two statuses for failed payments: payment failed and return status, and how to filter for these on the invoices tab. By clicking on the transaction ID, you can access detailed messages and codes that explain the reasons for the failures. If you encounter any codes or messages that are unclear, I encourage you to reach out to Tuyo support at support@tuyopay.com for assistance.</description></oembed>