video1.0<iframe src="https://www.loom.com/embed/503a546c23f04217893dd7e2e5aeb10d" frameborder="0" width="1228" height="921" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9211228Loomhttps://www.loom.com9211228https://cdn.loom.com/sessions/thumbnails/503a546c23f04217893dd7e2e5aeb10d-45cd135214f91e82-full.jpg321.125In this video, I guide you through the process of changing our email domain from the default to a custom one. We cover adding a custom email, verifying it, updating DNS records, and authenticating the domain. Your task is to follow the steps to update our email domain. Key Steps 1. **Access Email Domains Section** - Go to Setup and select Email Domains. 2. **Initiate Custom Email Addition** - Click on "Add Custom Email" button. - Enter an email address to receive a verification code and click "Send". 3. **Verification Process** - Check your email for the verification code. - Copy the verification code from the email received. - Paste the verification code in the designated field and click "Verify". 4. **Domain and Prefix Configuration** - Enter the desired prefix for the email address. - Click "Save". 5. **Authentication and DNS Records** - Click on the "Needs Authentication" button. - Copy the provided DNS records. - Update the DNS records in your domain registrar for authentication. 6. **Verification** - Toggle the option "I have added these records to my domain provider settings" to "Yes". - Click "Verify" for authentication. 7. **Confirmation** - Once authenticated, a green checkmark status will appear. - The sending domain will change to the new custom domain. - The email prefix will reflect the changes made. 8. **Utilize Custom Domain** - Test the custom domain by creating a message and selecting the email channel to view the updated sender information. ### Cautionary Notes - Ensure the accuracy of the email address used for receiving the verification code. - Carefully follow the instructions for updating DNS records to avoid email delivery issues. - Double-check all changes made to the custom domain to prevent errors in sender information. ### Tips for Efficiency - Communicate with team members who have access to the domain registrar if needed. - Save the DNS records provided for future reference. - Regularly monitor email deliverability and sender information after custom domain setup for any issues. Link to Loom https://www.loom.com/share/503a546c23f04217893dd7e2e5aeb10d