video1.0<iframe src="https://www.loom.com/embed/506797f4da6a46e5bd75b28e11033985" frameborder="0" width="1184" height="888" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8881184Loomhttps://www.loom.com8881184https://cdn.loom.com/sessions/thumbnails/506797f4da6a46e5bd75b28e11033985-1706662185236.gif150.17In this video, I will show you how to use the call flow builder to create a time-based route. We will configure the call flow to route calls to a specific number during certain hours, and to a contact center outside of those hours. I will also demonstrate how to add voicemail and call recording features. No action is requested from the viewers, but this video will provide important information on setting up call routing.